VoIP Phone System: What is It and How Does It Work

VoIP phone system

Since Alexander Graham Bell invented the first telephone transmitter in 1876, the mode of communication has made it easier to connect with people. Over the years, the technology evolved, and more user-friendly channels were created, such as mobile phones.

However, more unique technologies were invented recently to power businesses. One of them is an IP-based business phone system. Internet protocol (IP) uses the Internet to create an effective communication system for users. Although the IP phone system was introduced during the 1995s, its popularity has risen immensely in the last few years as the VoIP phone system.

What is VoIP

Also known as IP telephony or Internet telephony, VoIP is technology that makes phone calls possible through the Internet, rather than a standard phone line or a mobile network.

In the modern digital workplaces, VoIP has emerged as one of the most reliable office phone systems due to its reliability, ease to use, and reduced cost. Compared to the traditional landline system, VoIP offers a secure environment to organizations while putting minimal impact on their ongoing operations.

Some Benefits of VoIP Over Conventional Business Phone Systems Include:

Low cost-per-call

Worldwide access

Saved money on hardware devices

Simplified conference calls

Voice, data and video interactions

To make a call using VoIP, users require an app that has an IP address. If a company wants to use it as an office phone system, it needs to install a SIP-compatible desk phone.

How Does VoIP Work

As VoIP uses the Internet to make calls, analog voice signals are converted into digital signals. These signals are transferred through Internet broadband. The process works similar to sending an email over the Internet. There is a VoIP server in place to connect a call to another telephone network.

At the receiver end, the digital voice signals are converted into regular telephone signals. In this way, one can communicate with another user without using a conventional landline system.

In this way, a virtual phone system replaces the traditional office phone system to enable users to make calls.

How to Choose Secure VoIP Services

PBX phone system

At a great service provider, one can expect security features like:

Detailed implementation plans

Regular Security assessments

Active monitoring of all layers of the network

24/7/365 support

Employee training

A reliable VoIP phone system service provider also handles everything from setup to maintenance. In addition, the company takes care of security and collaborates with an organization’s IT staff to ensure that users efficiently communicate within and between organizations.

Also, a great service provider helps train employees to use VoIP as their office phone system. From telling the basic phone functionality to complex features, the company trains employees, conference leaders,receptionists to use the IP call system to connect with each other.

In the EndIn the End

VoIP phone system is an efficient, reliable, and cost-effective way to empower communication within an organization. It is a secure technique to send voice, data, and files over the Internet securely. All that a company needs is a great service provider like Telecom Metric!

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