Business Communication

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A successful leader has to be able to possess certain skills and have specific attributes that would enable him/her to effectively guide others. While judging the performance of a company, every institution focuses primarily on the leader and not pm the employees or team members. Therefore, it is the leader’s responsibility to mobilize others so that together they can bring in good results. Thus, a good leader should be a good team player. Leadership requires a good set of communication skills. In most cases, leaders are the vision bearers of the company. They know and they decide where the institution they are in charge of should be heading to. It is important for the leader to be able to communicate the mission and the company’s goals to those the leader is in charge of in a way that they will comprehend and begin working with him towards the achievement of the same goal. Clearly communicating what needs to be done is crucial, hence a good leader should possess an effective set of communication skills.

A successful leader must also possess problem solving as well as analytical skills. Leaders are expected to solve several types of problems that commonly arise in organizations. These are problems with clients or between a company’s employees. A successful leader must be able to offer a wise solution to such issues. Organizations also have opportunities that they seek to explore; not all opportunities are profitable and safe for the organization hence a leader has to have good analytical skills to be able to decide on which option to explore. Finally, a good leader has to display a high level of honesty and integrity. They should be able to do what they said they will do; this sets a good example for the others. The culture of honesty and integrity is inculcated by a leader in an organization by example.

Management sets in motion the processes that are necessary for operating the organization. Through processes like planning, staffing, clarifying jobs, budgeting, and measuring performance the management team makes an organization run on a daily basis. Leadership, on the other hand, involves alignment of employees and other stakeholders with the visions and missions of an organization. It involves inspiration and motivation. Managers work with employees while leaders work with followers. Management is more authoritarian and transactional than leadership. Management practices rely on having subordinates who are given instructions on how things need to be done; managers hold a position of authority as granted by the parent organization, their subordinates work for them. Leadership, on the other hand, is charismatic and transformational. It does not involve ordering people what to do but rather relies on incorporating and assuring the employees that following the leader is one of the best ways to meet their goals. Leadership attracts employees to work for the cause of the company and guarantees them transformational benefits.

Management is work-focused. It primarily focuses on getting jobs done within a certain time frame; managers consider their subordinates as individuals who are paid to get a certain amount of work done. Leadership is people-focused. Successful leaders are good with people, even if they are not as close as friends so as to maintain the uniqueness of leadership. However, this does not imply that they are not task-oriented, but they rather trust individuals to work in line with their vision. They make individuals want to deliver the prescribed tasks on time.

Different situations call for different responses and actions. Therefore, a leader should be flexible in order to meet the various demands of different situations. There are times when an organization is running normally and things are generally good, but there are also moments of crises. Depending on the outcome that the leadership is targeting, leaders may employ different sets of skills. A leader would, for instance, rely on participative leadership style when he/she wants to introduce the team to a decision making process, of which the leader could know the outcome or not. The leader might just want the employees to feel valued and included in the decision-making process on key company choices. A leader can be authoritative when he/she is completely aware and confident about how a certain task should be performed. The leader, therefore, gives instructions to the subordinates on how to handle the task.

The leader can also be delegative, especially when he/she cannot achieve all of the planned objectives or when the subordinates are more knowledgeable about a particular matter than the leader is. Leaders also employ analytical skills where they are seeking to choose the best decision out of a pool of possible decisions. In this situation, a leader may introduce experts at the matter at hand, which may actually be employees of the company. In a crisis moment, where leader is expected to make quick decisions and where there is no time for inquiry, leaders usually employ autocratic style of leadership. At this point, they make instant decisions that they think best suit the interests of their organization.

The staffs form the core of any organization. They are the ones that fulfill the daily responsibilities that are required for the company to keep running. Therefore, they are crucial to any organization, and their motivation is a great benefit to the productivity of an institution. Providing rewards is one of the most shared and efficient ways of motivating employees to keep working towards achieving the objectives of an organization. An award signifies recognition and appreciation for the well done work of an employee. An organization can hold prize giveaways on a quarterly or an annual basis. Individual attention is another way of motivating the employees of a company. This form of recognition does not have to wait for the prize giveaway. It can involve a statement of appreciation that will go a long way in motivating the staff as well as in lifting their level of self-esteem.

Setting specific, measurable, achievable, relevant and time-bound goals for employees helps in motivating the workers of an organization. Specific and measurable goals are easier to achieve. Staff members are usually encouraged when they meet the goals set out for them. Placing unrealistic expectations on employees discourages them and stimulates them to work for only for their livelihood and not for the objectives of the company. Offering career advancement to employees that perform well is a good incentive to motivate employees. When they know that their desire is in consideration, they feel part of the company for as the company grows so do they. They, therefore, work to achieve the organization objective.

Leadership is an extensive and dynamic field, as much as there are underlying specifics of leadership in any institution or industry. The best leader is the one that succeeds to mobilize the followers to work together with in order to achieve a greater goal of an organization. The dynamics of leadership change with the current situation and circumstances. Good leaders must be able to adequately assess which skill to apply at what time. Leadership also recognizes the role of employee motivation to the achievement of organization goals and works to encourage and stir a positive spirit in the staff. For leadership to be, effective transformational and growth benefits should be availed to the team as a motivation for them to feel a sense of identity with the company and to own it.

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