The workflow of a platform plays a crucial role in its success. Let’s look at the enticing workflow that makes patients and doctors prefer telemedicine solutions over conventional solutions.
Users register with the Practo clone either by providing valid credentials or logging in via social media handles.
Doctors, on the other hand, register by specifying their details and uploading valid documents for verification.
Users search for specialized doctors and request appointments with them.
Upon receiving users’ request, doctors can either accept or turn down them based on their availability and preferences.
After confirmation, both users and doctors get details regarding the appointments.
Doctors call the users over the online medium on the specified date and time. Besides, doctors have access to users’ medical history as well.
Doctors share digital prescriptions with users after the consultations.
Users pay for the services through multiple payment options, including credit/debit cards, digital wallets, etc.
Doctors and users get to rate and review their experience.