Uber doesn't operate in the Riviera Maya, so it's not an option from the Cancun airport to Cancun.
We hate to see tourists arrive and have to negotiate with taxi drivers at the airport. Peso amounts and dollar amounts are typed into the calculator and most people wind up paying more for the service because they just want to get to the hotel. It's best to have your shuttle all set up so that you only have to walk out of the airport gates to meet the driver who is waiting.
It's also important to note that airport taxis are not city taxis. They have special licenses and act like transfer companies, which is why they're expensive.
But is there a bus from Cancun airport to Cancun?
ADO Bus Company is the only bus service from Cancun Airport. They mainly have direct service to downtown Cancun and Playa Del Carmen. There are several buses that go to Cancun every day. Chances are they won't line up with your flight. There are buses at 10:45am, 12:25pm, 4:15pm, and 9:30pm (times may vary, check ADO's website for the latest schedule). Buses will depart from the airport on time.
Note: We do not recommend buying tickets prior to arrival. In many cases, even foreign credit cards do not work. Another reason is that the tickets are time-limited and you don't know if your flight will arrive or how long it will take to get through immigration.
How do I get on the bus to Cancun via Playa del Carmen?
If you can't get a direct bus to Cancun, your next best option is to take the ADO bus to Playa Del Carmen, which will take about an hour to get to Playa Del Carmen and you will arrive at the bus stop on Juarez Avenue. When you arrive at Playa Del Carmen, you will need to get off the bus and then get on the ADO bus to Cancun. Buses run to Cancun about every 30 minutes. There are two stops that are available in Cancun. Not all buses go to both. There is the Cancun Ruins Station and the Cancun Bus Station in the center of Cancun.
You might be able to get two tickets at the Cancun airport. This will make it easier for you to get to Playa Del Carmen. You won't have to wait in line to buy tickets and you can make sure you have tickets for the next bus.
Cancun to Cancun Shuttle Bus.
What the ADO bus is like in Mexico.
When you arrive at Cancun from the Cancun airport
It takes just over 2 hours to get to the Cancun bus station by ADO bus. It is important to note that Cancun is a city divided into three separate parts, meaning it is spread out. There is the downtown area, the Cancun heritage area, and the beach-side hotel area. If you don't live near a bus station, you will need to take a taxi, which can add 10-20 minutes to the trip. The hotel area along the beach is long and it can take a while to get a taxi.
For backpackers staying in the city, we only recommend the ADO bus Cancun airport connection.
Enjoy your vacation in Cancun and the Riviera Maya.
Now that you know how to catch your Cancun to Cancun shuttle, you will need to start planning what you are going to do in Cancun. Sure, most people have some serious beach time planned, but there are hundreds of other things that you can do in the area.
To give you an idea of what's in the area, we've made this interactive map. To read more about what there are things to do in Cancun, you can see our guide here.