When you own a business that involves delivering products to customers, you cannot ignore the importance of hiring a reliable courier service provider. A courier partner helps you deliver products within the city, outside the city, or even outside the country.
Association with a dependable courier service provider can benefit you in several ways. First of all, you do not need to set up your own transportation system which can help you save a good amount of money that can be used for the growth of your business. Secondly, if the courier service provider is efficient and reliable, your goods will reach your customers safely and on time, which enhances customer satisfaction. But, how to find an efficient and reliable courier service provider?
Here are five things that you should ask before hiring a courier service provider:
Constrains on Weight and Size
It is crucial for you to ask the courier service provider about the restrictions on weight and size of the parcels (if any). It will help you be clear about the maximum weight allowed in case sending heavy parcels cross-border is quite frequent in your business.
No doubt pricing is a decisive factor but it should not be your sole criterion for finalising a courier service. You need to understand that low cost does mean the best deal or high cost does guarantee quality services. So, the best way to go about it is to compare all the options and pick the one that can best fulfil your requirements and offer competitive pricing.
Ensuring timely delivery of packages helps you earn repeat customers and maintain the relationship of trust with existing customers. Therefore, before hiring any courier service provider, make sure it offers quick turnaround time, be it delivering packages nationally or internationally.
Check with the courier service provider if it has an integrated transport management system or not. It allows the service provider to ensure seamless operations in a cost-efficient manner, right from timely doorstep pickup of couriers to final delivery along with real-time tracking option.
Flexible Payment Options
Another thing that you need to confirm while hiring a courier service provider is the flexibility of payment options. In the Indian market, there is a good base of customers that prefer making payment in cash. So, do check with your probable delivery partner whether it can provide this flexibility for your customers or not.
Once you are clear with the aforementioned things, you can confidently choose the best courier service provider for your business.