Often, employees hit a roadblock in their quest to do something by being unable to access the required data. Enterprise apps make it easy to retrieve data. Moreover, one of the important pre-requisite before developing enterprise apps is removing data silos and fostering transparency, for apps to retrieve the data in the first place.
Mobile apps simplify what would otherwise be convoluted and even confusing processes. Armed with an app, the employee would know exactly what to do and how to do, without the risk of errors or procedural delays.
The single biggest drag on employee productivity is searching for information, preparing reports, and other routine "maintenance" tasks. Enterprise apps automate most of these processes, leaving the employee free to work on their core responsibilities.
The world has gone mobile, and there is no turning back. Regardless of the industry you are in, mobile apps are extremely useful for attracting new customers and retaining old customers. Whether you are trying to improve the customer experience, increase engagement, or increase sales, launching an app can definitely help you achieve your goal.