As February comes to an end, we’re all wondering, “How long till this pandemic ends?” Well, the short answer would be not any time soon. We’ve still got a few months to go before we can safely put this pandemic behind us. While for the rest of us, it’s not too big of a problem. It is a problem for independent physicians who can’t seem to engage with their patients the same way. If you’re amongst the physicians that have trouble engaging with your patients in this pandemic, fear not. Here we’ll talk about how you can focus on your patients without worrying about anything else with eClinicalWorks EMR.
You might be thinking that this blog’s only for eClinicalWorks EMR users. However, even if you use a different EMR software, you can also maximize patient engagement if your vendor also offers the same services. If not, then you can always switch to eClinicalWorks EMR.
Before moving on to the strategies, here’s a brief history of eClinicalWorks EMR and what they stand for.
eClinicalWorks – A Brief History
eClinicalWorks EMR was found in 1999 and focused on a single mission; to help medical practices become paperless.
Here’s a list of pros and cons for eClinicalWorks EMR:
Free conversions for new users.
Offers Healow as their own telemedicine module.
Offers on-site training for independent practices.
Highly customizable dashboard.
Ticketing system is not up to the mark.
Pricing: eClinicalWorks EHR’s pricing starts at $499 per provider per month.
Engaging Patients with eClinicalWorks EMR
Over the years, eClinicalWorks EMR has introduced various IT modules to help their users digitize their infrastructure and rid themselves of paper-based processes.
Their recent additions include their telemedicine platform ‘Healow’, and their virtual assistant ‘Eva’. Other eClinicalWorks EMR software services include workflow automation, automated appointment reminders, e-prescriptions, patient scheduling, charting, etc.
Strategy #1 Keep ‘em Coming BackStrategy #1 Keep ‘em Coming Back
No matter which specialty you have, one thing you need to learn is to keep patients happy. How do you keep them happy? By engaging with them throughout their patient journey. From their online registration till the final payment, everything matters.
More than 61% of patients leave their registration incomplete because they’re not sure what comes next. In each step of your patient journey, guide your patients to what comes afterward and make sure they understand.
What’s New in eClinicalWorks EMR v11.50? (Jan 2021).
With eClinicalWorks EMR by your side, you have access to a number of tools that can help you do just that. These include eClinicalWorks Kiosk, Healow TeleVisitsTM, and eClinicalMessenger.
Strategy #2 It’s Time Digitalize With the WorldStrategy #2 It’s Time Digitalize With the World
More than 69% of your patients want to book their appointments online. However, it’s not as simple as just building a good website to get appointments. You have to manage all the incoming appointments and ensure none of them overlap. If you have multiple departments and locations, you have to make sure all of your appointments are set in the right place and time.
Doing all that manually would be a disaster; it’s no surprise. However, with an effective telemedicine tool like Healow TeleVisitsTM you can offer patients to book their appointment online and more. For instance, Healow is a fully-functioning telemedicine platform that provides everything you need to engage with users online. So, in addition to registration, you can also take your appointments virtually.
Strategy #3 Put Your Patients in the Driving SeatStrategy #3 Put Your Patients in the Driving Seat
More than 93% of patients want a mobile app to manage and enhance their healthcare. You don’t have to be a mathematician to know that it’s a huge chunk of your patients. If most of them want it, why not provide them? Of course, you might need to develop two separate apps, one for Android and one for iOS devices. After that, you’ll have to manage those apps individually and do everything manually.
If we were living 15 years in the past, that would’ve been the way to go. Luckily, we’re not. eClinicalWorks EMR also offers a mobile app for your patients at a fraction of the cost it would’ve taken you to develop one from scratch.
In addition, you should also focus on providing patients access to their medical records. After all, it’s their records you’re keeping safe. It’s only natural that they also have access to them. In fact, more than 80% of patients want access to their records, and only 52% of them are actually being offered.
Conclusion – Keep Your Patients Engaged with eClinicalWorks
eClinicalWorks EMR is an all-in-one solution for all of your needs. The company started in 1999 with a single goal – to make practices paperless. However, today they’ve expanded their vision to redefining what is possible — and expected — in healthcare IT.
To accomplish this goal, they provide several services that include an EHR, practice management, medical billing, telemedicine, mobile apps, and more. With these strategies and eClinicalWorks EMR by your side, you can easily engage with your patients amid the pandemic and even after it.
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