Go Direct to be Customer-centric

Customer-centricity is not a new terminology in direct selling businesscustomer loyalty programs


Customer-centricity doesn’t just mean giving customers customized products and services. It means putting the customers in the center of everything you do. A customer-centric firm should know how to give a world-class customer experience to its customers. Customer loyalty is important because it is not just a scorecard of your products and services, but a set of behaviors, trends or attitudes that the customers exhibit over a period of time by making repeated purchases of products and services of your brand. Once brand loyalty is built, it is easy to retain the customers.


customers need

Sajin Rajan, CEO of Epixel MLM Software, a US-based software development company. He has more than 10 years of experience in the IT & business fields. He always brainstorms emerging technologies and how they can be integrated into real-world applications. His areas of interest include blockchain technology, IoT, AI, etc.
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