What are the policies of Lufthansa regarding refund and cancellation?
* In case your flight was cancelled by Lufthansa Airlines, then you're going to get a complete refund.
* To avoid cancellation fee, make the cancellation twenty-four hours before the departure time. Simultaneously, make it certain that you made the booking seven days before the flight's departure date.
* Suppose your flight got delayed by three hours or more. Then you have the right to claim a refund.
How can I claim the refund?
To claim the refund, you would need to fill the refund form. You can even contact customer support.
* Get on Lufthansa's official website.
* Now in the search bar, write "Refund Form."
That is it. Once the search is over, you'll come across the refund form.
* Fill the refund form. After that, within seven to ten working days, you'll get a refund.