Zamato, Swiggy, GrubHub are the just top of the iceberg and many regional and local on demand food delivery scripts available are enjoying windfall at the moment.
These apps are more convenient and easy and each created unique experience.
Must Have Customer App Features of Food Ordering and Delivery Software
This app that end customer is going to use to order online food and search for restaurants near. Multiple features that you can contain into your app, here the ones you should definitely have.
Quick Registration and Sign Up:
First impression leave best impression and your customers should always have more convenience as their join when interacting with your app. Allow them login more quickly using gmail id or facebook id apart from typical profile management form.
Allow to customize their profile later and give recommendations based on journey within app. Do not ask for information that don’t matter and assure them that details about linked cards and wallets are more secure.
Use smart lists and details filters to make the user lives simple on the app and share recommendations with based on the fare, rating, food type, dish and more.
Add to Cart and Order Management:
Users take time selecting the dishes they to order. It is very good idea to enable add to cart features with single click. They change items multiple times before finally placing order and this comes in handy.
You can make things more convenient by offering order scheduling. It allows to getting online food delivered at a specific time.
Incorporate as multiple payment options possible in your app. Apart from being more easy and convenient, payments always are completed in secure manner.
Payment methods like credit card, iOS Wallet, Pay Pal, internet banking and more to delight your user.
Customers once an order is placed, give contact details of the delivery executive to the user. It enables interacting between two parties and anyone them can contact each other in case any problem during delivery.
Real Time Tracking:
Apart from having contact details about the driver, users should be able to track their orders real time. Reduces the anxiety and gives them clear estimate about when order will be delivered.
Of course you will require a good route feature in your app to able to do it successfully.
Reviews and Ratings:
Users love to be heard. The rate their experience with order after delivery is completed. It helps you in building detailed view the restaurants food delivery script and you know about weakness your current delivery software.
Online Food Delivery Website Features for Admin:
While users are the face of you food ordering software, admin panel is the brain and backbone behind the whole operation. It is part of your web based application and used to accept, manage, dispatch order successfully.
Registration and Profiling:
It is similar to customer apps, admin panel its own profiling features to work with an aggregator model. You will able to register new restaurants in to your software, manage their menu, and work on pricing model for the app.
Also, you will require a dashboard to get all required details about the order and deliveries and payments.
To deliver best customer experience, you should update always the content on regular basis. Aggregator model, restaurants owners should be able to update details like address, change in menu items.
Restaurants to manage the order count, payments, dispatch routine from the admin panel.
Apart from features mentioned above, here are some small but most important features that you can contain into your admin panel dashboard:
· Financial account management
· Push notifications to customer’s offers, discounts and updates in the app.
· Analytics to make recommendations to user in the future and access to data.