How to Grow Your ECommerce Business
Focus on Your Loyal Customers
returning existing customersyield a higher ROI
However, retaining customers is not easy as there are too many competitors. Customers are overwhelmed by too many choices.
But don’t worry. Here are some proven ways to retain your customers:
Tip 1: Consistently Delight Your Customers
If you want a sale, you must fulfill your shoppers’ needs.
give them what they’re looking for
instant support
listen to their problems
personalized campaigns
community
free gifts or discounts
- Reviewrespond
Tip 2: Offer Fast Delivery
people praise the seller for the fast delivery.
customers want to be able to get their products on the same-day or next-day orders
a stage you’re working towards
Tip 3: Reward Your Loyal Customers
Reward them so that they stick around.
You can send them additional discounts, bonus gifts, birthday specials, or other creative gifts based on your marketing plan.
To be Continued...
Here are the services we offered:
Video Marketing, Motion Design, 2D & 3D Animation
Website & Mobile Penetration Test
